Clerical Ability Reviewer - Part 19

Practice 20 Clerical Ability questions for the Civil Service Exam (CSE), each with the correct answer and an explanation.

20 questions80% passing markFree

Part 19 of our Clerical Ability reviewer has 20 practice questions in the style of the Civil Service Exam. Answer them in order, read the explanation after each one, and check your score against the 80% passing mark at the end. Questions and choices are reshuffled every time you retake the part.

Start Part 19

Sample questions from Part 19

Here are a few questions from this part. Take the full test to answer all 20 and get your score.

Sample question 1

Which document records the accountability of an employee for equipment issued by the supply office?

  • Property Acknowledgment Receipt
  • Minutes of the meeting
  • Purchase Request
  • Daily Time Record
Answer: Property Acknowledgment Receipt
A Property Acknowledgment Receipt shows who is accountable for property or equipment issued. The DTR records attendance; a Purchase Request asks for procurement.

Sample question 2

Under the usual rule for indexing names of persons, "Juan A. Dela Cruz" is filed as

  • Cruz Dela, A. Juan
  • Juan, Dela Cruz A.
  • Dela Cruz, Juan A.
  • A. Juan Dela Cruz
Answer: Dela Cruz, Juan A.
The surname goes first, then the given name and middle initial: Dela Cruz, Juan A.

Sample question 3

Which name is filed last?

  • Del Rosario, J.
  • Macaraeg, Ana Marie
  • Reyes-Dela Cruz, Maria
  • Salvador, Benito
Answer: Salvador, Benito
Indexing keys (surname unit, then given name): Del Rosario, J. = DELROSARIO, J; Macaraeg, Ana Marie = MACARAEG, ANAMARIE; Salvador, Benito = SALVADOR, BENITO; Reyes-Dela Cruz, Ma. Luisa = REYESDELACRUZ, MALUISA; Reyes-Dela Cruz, Maria = REYESDELACRUZ, MARIA. Filed order: Del Rosario, J. → Macaraeg, Ana Marie → Reyes-Dela Cruz, Ma. Luisa → Reyes-Dela Cruz, Maria → Salvador, Benito. Answer: Salvador, Benito.

Sample question 4

A requester asks for a folder that is not in its place. The charge-out slip shows that the Planning Division borrowed it 10 days ago. What is the best course of action?

  • Remove the charge-out slip so the folder will no longer appear to be missing
  • Tell the requester the record does not exist
  • Prepare a new folder and throw away the charge-out slip
  • Contact the borrower, arrange the return or access to the folder, and inform the requester of its location
Answer: Contact the borrower, arrange the return or access to the folder, and inform the requester of its location
The charge-out slip tells the staff where the record is. The proper step is a follow-up with the borrower and keeping the requester informed, without destroying control records.

Sample question 5

A memorandum is mainly used for communication

  • with foreign governments only
  • within the same office or agency
  • only to announce holidays to the public
  • with private individuals outside the government
Answer: within the same office or agency
A memorandum is an internal communication, while a letter is generally used for outside parties.

More Clerical Ability parts

Related study guides